Who we are

Merc Wrath is published by Lunana Global Inc., a company incorporated in British Columbia, Canada. This policy covers the Game and this website. Questions go to hello@mercwrath.com.

What we collect

To provide the Game, we process:

• an install identifier, a player-service identifier, and a platform identifier if you connect Game Center;
• platform identifiers used for game services and purchases;
• your IP address when the Game or this website contacts our servers, used for delivery, security, and coarse region analytics;
• purchase records from the app store you buy through (what was bought and when, never your card number);
• crash and performance reports supplied by Apple.

To fix and balance the Game, we also collect:

• device diagnostics: model, operating system version, graphics processor, and memory;
• gameplay telemetry: progress, contracts fought, keep layout, results, session length, actions, and similar events used to fix and balance the Game; and
• an install identifier, session identifier, and Player ID so runs can be joined for tuning and support.

What we do not collect

We do not ask for your real name, postal address, or phone number. We do not access your contacts, photos, microphone, or precise location. The Game contains no third-party advertising and we do not sell personal data.

Why we collect it

To operate the Game (keep local progress, deliver content and purchases), to keep it fair (detect cheating and abuse), to fix it (crashes, performance), and to improve it (understand how battles are played). Gameplay and device telemetry is processed under our legitimate interest in running, fixing, and balancing the Game, and you can object at any time (see “Opting out”). Other legal bases include performance of our contract with you and our legitimate interest in running a safe and stable service.

Who processes data for us

We use a small number of service providers under contract: player authentication (Unity Gaming Services), purchase management (RevenueCat), and cloud hosting for telemetry, game content, and this site. Apple may provide crash and performance diagnostics through App Store and TestFlight services. They process data only on our instructions. App stores (Apple, Google) process your purchases under their own privacy policies.

Where data is held

We are a Canadian company; our service providers store data primarily in the United States and the European Union. Where data crosses borders we rely on recognized safeguards such as standard contractual clauses, and we handle personal information in accordance with PIPEDA.

How long we keep it

Player-service data are kept while your account is active. You can delete that account in the Game settings. Raw gameplay telemetry is deleted on a rolling 180-day schedule. Apple diagnostic retention is controlled through its services. Purchase records are kept as long as tax, accounting, fraud-prevention, and dispute obligations require.

Opting out

To opt out of gameplay and device telemetry, email hello@mercwrath.com and include the Player ID shown in Game Settings. We will stop processing and delete the gameplay telemetry associated with that Player ID. Opting out does not limit the Game.

Your rights

You can delete your player-service account in Game settings, and opt out of telemetry by email as described above. For a copy, correction, or deletion of associated telemetry and purchase records, email hello@mercwrath.com from the device or account concerned. Depending on where you live (PIPEDA, GDPR, CCPA, and similar laws) you may also have rights to restrict or object to processing, to portability, and to complain to your data-protection authority. We do not discriminate against you for exercising them.

Children

The Game is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has created an account, contact us and we will delete it.

Security

Data in transit is encrypted, access to production systems is restricted, and we collect little enough that the blast radius of any incident is small. No system is perfectly secure; if a breach affects you, we will notify you as the law requires.

Changes

If we change this policy materially we will announce it in the Game or on this site and update the effective date above. The current version always lives at this address.

Contact

Lunana Global Inc.
555 Burrard St., Vancouver, BC, V7X 1M8, Canada
hello@mercwrath.com